Client Services Associate
RH · McLean, VA · Yesterday
OTHRFull-time
Responsibilities
- Livethe RH vision, values, and beliefs every day
- Greet and welcome RH Clients and assist with any questions or concerns
- Assist in connecting clients with the right Associates based on their purchase needs
- Assist and communicate with clients in the Gallery, over the phone and through email
- Create an elevated level of client services support to Gallery Partners to resolve client concerns
- Become well-versed on RH product and offerings
- Provide an elevated level of client services support to Gallery Partners to resolve client concerns
Requirements
- Customer service experience within a design firm, high-end furniture showroom, or luxury retail setting preferred
- Ability to recognize and respond to multiple priorities
- Strong organizational and time management skills
- Strong verbal and written communication skills
- Commitment to quality, detail focused on all levels
- People and relationship-driven
- Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications