Client Service Specialist - Independent Insurance Agency

About the role

Join an independent insurance agency where you can make a direct impact on client satisfaction and company success. We are seeking a Client Service Specialist to join our dynamic team.

Responsibilities

• Handle incoming calls and emails from clients
• Process claims efficiently and accurately
• Provide excellent customer service through phone and email
• Manage client files and maintain accurate records
• Respond to inquiries and resolve issues promptly

Requirements

• Bachelor’s degree in Business Administration, Communications, or related field
• At least 1 year of experience in a customer service role
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite

Qualifications

• Passion for providing exceptional client service
• Ability to work independently and manage multiple tasks simultaneously
• Experience with insurance industry terminology and processes

Skills

• Customer service skills
• Communication skills
• Organizational skills
• Microsoft Office proficiency

Benefits

• Competitive salary
• Flexible schedule
• Professional development opportunities
• Health insurance benefits

Pay

• $20-$25 per hour

Schedule

• Monday - Friday, 8:00 AM - 5:00 PM

Contact Information

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