Client Service Specialist - CityVet Roswell/Alpharetta
CityVet · Alpharetta, GA · 1 mo ago
On-siteOTHRFull-time
Why Work at CityVet?
Words to Describe CityVet
- Empowering
- Inclusive
- Authentic
- Comprehensive
- Supportive
Client Service Specialist (CSS)
CityVet Roswell is looking for Client Service Specialists to join our team of exceptional veterinary professionals!
At CityVet Roswell, we value a positive and inclusive culture for our team and for the people and pets we care for.
We are the package deal! Make pet care your purpose
A day in the life:
- Manage appointment check-ins, book new appointments and partner with the team on proper discharge information for: grooming, clinic, walk-ins, and technician appointments.
- Understand, communicate, and properly prioritize scheduled appointments, client education and lobby triage by vaccine, wellness, parasite and retail needs to ensure an efficient and productive schedule and daily workflow.
- Greet and welcome all clients entering the clinic by assisting them with checking in for their appointment, notifying the clients of any appointment delays, care for clients during their wait and alerting the staff of the client’s arrival.
Essential qualifications:
- At least 18 years of age at the time of hire
- Computer proficiency and ability to manage a multi line phone system
- Prior experience in veterinary medicine a plus, but not necessary
- Outstanding customer service skills