Client Service Specialist

Essential Duties and Responsibilities

• Assist walk in customers
• Attend and contribute to weekly leasing status meetings
• Process rental applications - run credit reports, verification of rental history and employment
• Contact rental applicants with approval/denial information
• Draft rental agreements and addendums
• Schedule lease signing and resident move ins
• Process and track lease assignments and subleases
• Address tenant inquiries regarding available units, leasing, assignment/sublet, general office questions, move out procedures, general resident ledger questions
• Parking - oversee parking list, agreements and rentals
• Place follow up move in calls to new residents
• Maintain neat and tidy workspace and lobby
• Understand policies and apply them to different situations
• Work well as a team
• Other duties as assigned by supervisor

Qualifications

• A professional appearance
• Ability to deal effectively with a wide range of people
• A positive and outgoing nature
• Neat legible handwriting
• Regular and prompt attendance
• Ability to work cooperatively with others
• Detail oriented
• Ability to meet multiple deadlines
• Works well under pressure to meet deadlines
• Good oral and written communication
• Spanish speaking and writing is preferred but not required

OTHER SKILLS

• Familiarity with computers including Microsoft Word, Excel and Outlook
• Ability to compose a business letter