Client Service Representative

About the role

We are seeking a Client Service Representative to join our team. Experience is preferred but we are willing to train the right candidate.

Responsibilities

• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.

Qualifications

• Experience is preferred but we are willing to train the right candidate.

Benefits

• Competitive compensation
• Comprehensive benefits package, including medical, dental, vision and paid vacation/sick days
• Grossly generous employee pet discounts

Pay

Starting salary range is $17.00 - $18.75.

Schedule

N/A

Skills

• Personable
• Highly professional

Benefits

• 401(k)

Blue Cross Animal Hospital

We take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously. With every opportunity, we aim to exceed each pet owner’s expectations. We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.