Client Service Representative
VCA Animal Hospitals · Schaumburg, IL · 9 mo ago
Healthcare$15–$18/hrFull-time
Responsibilities
- Answering a multi-line phone system and assisting clients in person and over the phone
- Managing electronic medical records (EMR)
- Demonstrating knowledge of vaccines, common illnesses, and basic medical procedures
- Communicating preventative care recommendations and presenting estimates
- Counseling clients during difficult situations, including euthanasia
- Processing payments and scheduling appointments
Requirements
- Strong, well-developed customer service skills
- Demonstrate reliability, professionalism, and excellent attendance
- Prior experience in the veterinary field or animal field
Qualifications
- Competitive pay range: $15–$18/hr, based on experience
- Positive work/life balance
- Closed six major holidays
- Up-to-date, modern facility
- Complete pharmacy with home delivery options
- Digital radiology, surgical laser, and cold laser therapy
- Paperless EMR system
- iPads for client education
- Generous employee pet discount
Benefits
- Comprehensive benefits package, including medical, dental, vision and paid vacation/sick days
- 401(k)
- Generous employee pet discounts
Pay
Competitive pay range: $15–$18/hr, based on experience
Schedule
We are a busy practice, we’ll need your help at every other Saturday.