Client Service Manager - Commercial Insurance
val's services · Westborough, MA · 2 days ago
Business DevelopmentFull-time
Client Service Manager responsible for owning day-to-day service for key insurance and risk management clients. Serve as the primary point of contact and manage renewals, endoresements, and policy documentation in coordination with producers, underwriters, and internal specialists. Key duties Review and analyze client risk profiles to support informed recommendations.Recommend appropriate coverage solutions aligned to client needs.Coordinate policy changes, renewals, and endoresements with stakeholders.Ensure accurate, timely policy documentation and client communication.Support claims advocacy to help protect client interests. Qualifications & Skills Strong client service and stakeholder management capabilities.Solid knowledge of insurance policy administration, renewals, and endorsements.Analytical mindset to evaluate risk and coverage fit.Excellent communication skills and ability to collaborate across teams.Commitment to an ethical, client-first approach.