Jobs · Customer Service

Client Service Leader - Water/Wastewater

Ladders · United States · 1 wk ago
RemoteRemoteCustomer Service$195k–$220k/yrFull-time

Responsibilities

  • Lead growth of the company’s infrastructure services in local market
  • Develop strategic plans to build relationships with municipal and utility clients
  • Leverage existing client relationships to establish the company as a trusted partner
  • Identify new project opportunities and manage proposal development
  • Oversee delivery of municipal infrastructure projects ensuring quality and adherence to budgets
  • Recruit and mentor engineers and project managers to enhance local presence
  • Foster a high-performance culture focused on client satisfaction

Qualifications

  • BS or MS Degree in Civil or Environmental Engineering or relevant engineering discipline
  • 15+ years of experience in municipal infrastructure
  • Registered Professional Engineer preferred in MA, CT, or NH
  • Demonstrated success in developing new markets and securing key municipal clients
  • Strong record of mentoring and team development in cross-discipline project settings
  • Excellent written and verbal communication skills

Benefits

  • Company-subsidized medical and dental insurance
  • Paid life, short-term and long-term disability coverage
  • 401k match and tuition assistance
  • Cross-training and diverse project opportunities
  • Performance-based bonuses or incentives

Schedule

Remote - US based candidates only, no visa sponsorship available

Pay

$195,000 – $220,000 annually

Company

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.

Similar jobs

Service team member

Michaels StoresRedondo Beach, CA· 2 wk ago
Business Development$16.9–$19.7/hrapply on careers.michaels.com

service team member

Michaels StoresPalmdale, CA· 3 mo ago
Business Development$17.25–$20.3/hrapply on careers.michaels.com

Service Team Member

Michaels StoresFort Lauderdale, FL· 2 wk ago
Business Developmentapply on careers.michaels.com

Service Team Member

Michaels StoresColumbus, GA· 2 mo ago
Business Developmentapply on careers.michaels.com

Service Team Member

Michaels StoresDelray Beach, FL· 2 mo ago
Business Developmentapply on careers.michaels.com