Client Service Leader - Water/Wastewater
Ladders · United States · 1 wk ago
RemoteRemoteCustomer Service$195k–$220k/yrFull-time
Responsibilities
- Lead growth of the company’s infrastructure services in local market
- Develop strategic plans to build relationships with municipal and utility clients
- Leverage existing client relationships to establish the company as a trusted partner
- Identify new project opportunities and manage proposal development
- Oversee delivery of municipal infrastructure projects ensuring quality and adherence to budgets
- Recruit and mentor engineers and project managers to enhance local presence
- Foster a high-performance culture focused on client satisfaction
Qualifications
- BS or MS Degree in Civil or Environmental Engineering or relevant engineering discipline
- 15+ years of experience in municipal infrastructure
- Registered Professional Engineer preferred in MA, CT, or NH
- Demonstrated success in developing new markets and securing key municipal clients
- Strong record of mentoring and team development in cross-discipline project settings
- Excellent written and verbal communication skills
Benefits
- Company-subsidized medical and dental insurance
- Paid life, short-term and long-term disability coverage
- 401k match and tuition assistance
- Cross-training and diverse project opportunities
- Performance-based bonuses or incentives
Schedule
Remote - US based candidates only, no visa sponsorship available
Pay
$195,000 – $220,000 annually
Company
Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.