Client Service Lead - Project Manager (The Carolinas)

About the role

Your impact Jacobs is seeking a dynamic and experienced Client Service Lead - Project Manager (CSL/PM) to drive strategic growth and deliver exceptional transportation projects across North Carolina. This high-impact leadership role combines client engagement with hands-on project management, focusing on expanding our footprint with NCDOT and municipal clients in the Highways and Bridges submarket.

Responsibilities

• Serve as the primary point of contact for NCDOT and municipal clients, building trust and long-term partnerships.
• Act as Project Manager for highway and bridge design projects as well as non-design program contracts, including operational and safety improvement initiatives.
• Drive strategic pursuits by identifying, planning, and leading winning strategies for major transportation projects across North Carolina.
• Provide subject matter expertise in highway and bridge design, safety improvements, and project delivery.
• Represent Jacobs at industry conferences and events, positioning us as a leader in transportation solutions.
• Collaborate with sales, operations, marketing, and technical teams to align client needs with Jacobs’ capabilities.
• Influence project development and design standards while contributing to Jacobs’ growth in North Carolina’s transportation sector.

Requirements

• Bachelor’s degree in Civil Engineering or related discipline from an accredited university.
• Professional Engineer (P.E.) license in North Carolina.
• Progressive experience in transportation and highway engineering, including management of roadway design projects.
• Proven experience working with NCDOT and familiarity with North Carolina municipal transportation agencies.
• Demonstrated success in leading multidisciplinary teams.
• Strong understanding of NCDOT processes, design criteria, and project development procedures.

Qualifications

• Ideal candidate will have a Master’s degree in Civil Engineering or related discipline.
• 12+ years of experience in transportation and highway engineering, including project management.
• Project Management Professional (PMP) or Certified Public Manager (CPM) certification.
• Established relationships with NCDOT divisions and local municipalities.

Skills

• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously.
• Strong problem-solving and decision-making abilities.
• Knowledge of transportation and highway engineering principles.
• Experience with project management software and tools.

Benefits

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock. The base salary range for this position is $134,500.00 to $215,500.00. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.