Client Service Coordinator - Tysons Corner

A Day in the Life of a Client Service Coordinator:

• Facilitating new client and existing member flow.
• Communicating important details across all departments.
• Actively manages all scheduling activities and responsible for delivering the ultimate client experience ("UCE") to all clients.

What You'll Need

• 2+ years of administrative assistant and customer service experience.
• Active management of scheduling activities, including booking and appointment confirmations.
• Assist with inventory management, including full responsibility of ordering and collections.
• Persuasive selling techniques of promotions.
• Ability to build trust and preserve strong client and team relationships.
• Passionate and energetic about helping others, displaying genuine care and compassion.
• The ability to work independently and adapt to business needs.
• Eagerness to learn new skills and techniques.
• Strong active listening skills.
• Bilingual (English/Spanish) a plus.

Great Perks & Benefits

• Affordable work hours: Tuesday through Saturday, with Sundays and Mondays off.
• Salons are closed for most major holidays.
• Receive the best benefits in the industry, including Paid time off (PTO).
• Full, comprehensive benefits (medical insurance, dental insurance, life insurance and more).
• A 401(k)-retirement savings plan with company match.
• Company-paid training.
• A wealth of opportunities for growth and advancement.

Hair Club is an Equal Opportunity Employer.