Client Service Coordinator
About the role
The Client Service Coordinator (CSC) at Playfly Sports will support revenue growth for all linear offerings within a set of accounts by assisting with the sales process to agencies. The CSC will also develop an understanding of Playfly’s Integrated Linear & Digital offerings and manage the fulfillment of ad orders from initial placement to paid invoice.
Responsibilities
- Review prepared sales packages and book advertisement orders for multiple agencies across local and regional sports networks via internal Ad Management system
- Monitor Air Time to track if ad orders meet contract deliverables. Resolve discrepancies by rebooking orders with guidance from Client Service Representative
- Act as first-level support to ad agencies with value requests, questions and order revisions and escalate complex issues as needed
- Create and format Excel reports in support of the sales function
- Collaborate with and support the Client Service Representative on all account stewardship processes
- Build understanding of industry and remain current on all relevant sports issues and events
- Attend sales meetings, edit proposals and complete administrative tasks to assist with comprehensive sales process
- Manage priorities among respective accounts as assigned by senior members of the sales team
- Other job-related duties as assigned
Requirements
High School Diploma required, Bachelor’s Degree preferred
Previous office experience required
Experience in a related area or strong desire to build a career in sports media marketing is preferred
Interest and general understanding of the sports industry
Familiarity with Wide Orbit and STRATA, or similar systems preferred
Strong attention to detail, excellent verbal and written communication skills are necessary
Knowledge of Microsoft Office applications, including Word, Excel and Outlook is required
Proficiency in PowerPoint is required
Strong organizational skills and a proven ability to work as a member of a team and individually
Able to multitask and manage competing priorities
Travel, Lifting, Physical Requirements: Minimal travel may be required to attend meetings, conduct trainings, etc.
Qualifications
High School Diploma required, Bachelor’s Degree preferred
Previous office experience required
Experience in a related area or strong desire to build a career in sports media marketing is preferred
Interest and general understanding of the sports industry
Familiarity with Wide Orbit and STRATA, or similar systems preferred
Strong attention to detail, excellent verbal and written communication skills are necessary
Knowledge of Microsoft Office applications, including Word, Excel and Outlook is required
Proficiency in PowerPoint is required
Strong organizational skills and a proven ability to work as a member of a team and individually
Able to multitask and manage competing priorities
Travel, Lifting, Physical Requirements: Minimal travel may be required to attend meetings, conduct trainings, etc.
Skills
Attention to detail
Excellent verbal and written communication skills
Microsoft Office proficiency (Word, Excel, Outlook)
PowerPoint proficiency
Organizational skills
Teamwork and individual ability to manage competing priorities
Ability to multitask
Travel, Lifting, Physical Requirements: Minimal travel may be required to attend meetings, conduct trainings, etc.
Benefits
Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The Base Pay Range For This Role Is $45,000 - $50,000 USD
Pay
The Base Pay Range For This Role Is $45,000 - $50,000 USD
Schedule
This role takes place in an office setting and is a sedentary role. Minimal travel may be required to attend meetings, conduct trainings, etc.