Client Service Coordinator

Key Responsibilities

• Customer Engagement: Respond promptly to customer inquiries in person and over the phone, provide expert recommendations and accurate estimates, and guide them through the order process.
• Marketing Execution: Implement store marketing strategies, and Sales Support: Process work orders with precision, secure necessary down payments, and finalize payments upon project completion.
• Relationship Management: Maintain strong relationships with both vendors for sourcing and the production team to ensure clarity and quality in all orders.
• Operational Excellence: Assist in various store operations, ensure all administrative tasks like reporting and invoicing are handled efficiently, and maintain a clean and professional store appearance.

Qualifications

• Strong proficiency in computer operations, including Windows Office and POS systems.
• Excellent command of the English language with strong spelling, grammar, and proofreading skills.
• Mathematically inclined with the ability to learn square footage, read a tape measure, conversions between decimals, percentages, and fractions.
• Exceptional communication and customer service skills.
• Ability to stand for extended periods and manage frequent computer use.
• Reliable transportation to & from work.
• High-school diploma or equivalent.

What We Offer

• Competitive Salary
• Professional Development Opportunities
• Dynamic and Supportive Work Environment

Pay

$16.00 - $19.00 per hour

Schedule

Full-time position