Client Service Coordinator

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensuring good communication with associates and clients, and coordinating the care of clients and pets in a happy, welcoming, friendly, and efficient manner, influencing clients to return and refer their friends and families.

Responsibilities

• Maximize the productivity of the veterinary medical team
• Ensure good communication with associates and clients
• Care for clients and pets in a welcoming and efficient manner
• Influence clients to return and refer others

Requirements

• Current associate status required to apply
• Must apply through internal career site

Qualifications

• Experience in veterinary field preferred
• Strong communication skills
• Ability to handle multiple tasks efficiently

Skills

• Excellent customer service skills
• Effective communication and interpersonal skills
• Organizational and multitasking abilities

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Retirement Plans (401(k) and Roth)
• Best-in-Class Student Debt Relief Program (for Full-Time DVMs)
• Paid Time Off and Holidays
• Top-Tier Mental Health and Wellbeing Resources
• Associate Life Insurance (company-paid) & Supplemental Life Insurance
• Company-Paid Short- and Long-Term Disability
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Paid Parental Leave
• Continuing Education Allowance (for Eligible Positions)
• Back-Up Child and Elder Care & Family Support Resources
• Fertility and Family Building Support
• Digital Exercise Therapy
• Voluntary Protection Benefits
• Legal Plan
• Identity Protection
• Commuter Benefits
• Three Free Optimum Wellness Plans for Pets
• Exclusive Discounts

Pay

The pay range for this role is $15.39 - $19.67 Hourly. The specific rate is determined based on the candidate’s experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

Schedule

Not specified.