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Jobs · Finance · Arizona

Client Service Associate/Teller (40 Hours) - Willow Creek/Prescott (AZ)

National Bank of Arizona · Prescott, AZ · 2 wk ago
On-siteFinance$17–$21.75/hrFull-time

About the role

National Bank of Arizona is looking for a seasoned Client Service Associate (Teller) to join Arizona’s #1 Community Bank in our Willow Creek/Prescott branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, we are interested in speaking with you.

Responsibilities

  • Accurately process debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balancing record.
  • Identify and address clients' needs by providing services such as opening new accounts, issuing counter checks, performing account maintenance, issuing/activating ATM cards, performing money transfers, ordering checks, and receiving loan payments.
  • Resolve clients’ problems either through direct personal action or referral to alternative branch or bank resources.
  • Identify and maximize cross-sell opportunities for the bank by exploring client needs.
  • Perform other duties as assigned.

Requirements

  • High School Diploma or equivalent.
  • Some cashiering, customer service, balancing, or other related experience.
  • Basic knowledge of math, cashiering, balancing, debits, credits, bank products, and/or banking.
  • Solid balancing and customer service skills.
  • Ability to cross-sell bank products based on client's needs.
  • Bilingual proficiency in English and Spanish is preferred.

Schedule

Monday – Friday: 8:15 A.M. – 5:15 P.M.; 40 hrs./wk.

Pay

$17.00 – $21.75 per hour, depending on experience.

Benefits

  • Medical, Dental, and Vision Insurance starting day one.
  • Life and Disability Insurance.
  • Paid Parental Leave and Adoption Assistance.
  • Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts.
  • Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays.
  • 401(k) plan with company match and Profit Sharing.
  • Competitive compensation in line with work experience.
  • Mental health benefits including coaching and therapy sessions.
  • Tuition Reimbursement for qualifying employees.
  • Employee Ambassador preferred banking products.

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