Client Service Associate (Teller) 40 hours - Pueblo, CO

About the role

We are looking for a Client Service Associate (Teller) to provide top-notch customer service to our clients and customers at our Pueblo North branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, we’d like to speak with you. This role is ideal for individuals available Monday through Saturday.

Responsibilities

• Accurately process debit and credit transactions in compliance with established policies and procedures while maintaining an acceptable balancing record.
• Identify and address clients' needs by providing services such as opening new accounts, issuing counter checks, performing account maintenance, issuing/activating ATM cards, performing money transfers, ordering checks, and receiving loan payments.
• Resolve clients' problems either through direct personal action or by referral to alternative branch or bank resources.
• Identify and maximize cross-sell opportunities by exploring clients' needs.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Some cashiering, customer service, balancing, or related experience.
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products, and/or banking.
• Solid balancing and customer service skills.
• Ability to cross-sell bank products based on clients' needs.

Benefits

• Medical, Dental, and Vision Insurance starting on day one.
• Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance.
• Health Savings Account (HSA), Flexible Spending Account (FSA), and dependent care accounts.
• Paid Training, Paid Time Off (PTO), and 11 paid federal holidays (plus any applicable state holidays).
• 401(k) plan with company match and Profit Sharing.
• Mental health benefits, including coaching and therapy sessions.
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the business (up to $5,250 per calendar year; eligible upon hire).
• Employee Ambassador preferred banking products.

Pay

This position is eligible to earn a base salary in the range of $20.00–$22.50 hourly, depending on job-related factors such as level of experience and location.