Client Service Associate (Class of 2027)

Overview

Guidepoint’s Client Service team connects leading investment firms, consultancies, and corporations with the subject-matter experts they need to make informed business and investment decisions. As an Associate on the Client Service team, you will play a central role in delivering that experience.

Who We Are

• A high-performing team driven by execution, accountability, and consistent client impact
• A client-centric culture where responsiveness, resourcefulness, and attention to detail define how we operate
• A team committed to developing talent through hands-on mentorship, coaching, and leadership support
• An environment that embeds continuous learning and career development as a core part of how we grow and excel
• Guidepoint is passionate about your career growth

What You Will Own

• Recruit new experts into Guidepoint’s network and engage them for client consultations
• Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts
• Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration
• Define sourcing strategies for each client request based on project scope, urgency, and target expert profile
• Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution

Qualifications

• Bachelor’s degree, with minimum 3.0 GPA or higher required
• Previous relevant internship, volunteer, or extracurricular experience
• AI fluency and experience using AI-enabled tools to support research, organization, prioritization, and written communication
• Ability to use AI-enabled tools thoughtfully and responsibly, with attention to accuracy, confidentiality, data quality, and human judgment
• Curiosity about emerging technology and a willingness to continue building skills with new tools that improve productivity and client service

Benefits

• Annual base salary of $70,000
• Eligibility for a yearly bonus of up to $4,000 based on performance
• Opportunity for promotion to Project Manager after as little as six months, with a base salary of $75,000, eligibility to earn monthly commission on applicable client-facing project work, and earlier direct exposure to clients
• Comprehensive benefits package including 15 days of PTO, 10 paid holidays, and sick leave; comprehensive medical, dental, and vision coverage; flexible spending accounts; supplemental pet insurance; short- and long-term disability; 401(k) with company match of up to 10% of employee contributions; corporate-sponsored and optional life insurance; commuter benefits and corporate discounts; unlimited access to self-paced learning through LinkedIn Learning; in-office perks including free snacks and beverages, Thursday Happy Hours, and Summer Fridays; annual company-sponsored athletic leagues and wellness activities; charitable giving programs with company-matched contributions to eligible tax-exempt organizations; and a dedicated day of service for all employees
• Casual work environment with regular team-building events and social activities

Pay and Schedule

• Annual base salary of $70,000
• Hybrid work schedule with three days in the office required