Client Service Associate

Responsibilities

• Cook up and process new account applications with accuracy and compliance.
• Partner with custodians and internal operations to ensure smooth onboarding.
• Maintain clean, organized, and up-to-date CRM and document records.
• Execute wires, ACH transfers, journals, and distributions with precision.
• Confirm all required authorizations and safeguard client assets.
• Track pending transfers and keep clients and advisors proactively informed.
• Build polished, comprehensive meeting packets and performance reports.
• Manage advisor calendars and coordinate client meeting logistics.
• Research accounts and prepare background summaries to elevate every discussion.
• Serve as a responsive, professional first point of contact for clients.
• Resolve routine service issues independently and escalate when needed.
• Follow up diligently on open items and ensure nothing falls through the cracks.
• Support new client onboarding and help clients understand their accounts.

Requirements

• Experience in wealth management, brokerage, banking, or financial services.
• Ability to stay composed and effective in a fast-moving advisory environment.
• Exceptional multitasking and prioritization skills — you know what needs attention now and what can wait.
• A collaborative, solutions-oriented mindset.
• Impeccable attention to detail and documentation accuracy.

Qualifications

• Bachelor’s degree required.
• 2–3 years in financial services preferred.
• SIE, Series 7, and Series 65 preferred.