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Jobs · Nebraska

Client Service Agent (Monthly Bonus Potential)

TEKsystems · Omaha, NE · 2 days ago
Hybrid$21.47/hrContract

About the role

Join a fast-growing, tech-first business insurance provider that’s redefining how small businesses get coverage. This is a true inbound customer service role. You’ll support existing customers and respond to inbound inquiries from small business owners who have applied online or are calling for assistance.

Responsibilities

  • Provide prompt, professional support with a focus on one-call resolution
  • Handle inbound calls and follow up on online applications
  • Absorb and respond to policy questions related to coverage, billing, and general clarification
  • Accurately document interactions and enter inbound leads in a timely manner
  • Navigate multiple systems while multitasking between calls, documentation, and follow-ups
  • Contribute to a team-focused culture centered on customer satisfaction, retention, and growth

Requirements

  • Customer service or call center experience (property & casualty experience preferred)
  • Active Property & Casualty license required (must be general or commercial lines - CANNOT be personal lines)
  • Comfort handling inbound calls and working across multiple systems
  • Strong communication, problem-solving, and organizational skills
  • Dependable and a team-first mindset

Qualifications

  • Eligibility requirements apply to some benefits and may depend on your job classification and length of employment
  • Benefits are subject to change and may be subject to specific elections, plan, or program terms
  • If eligible, the benefits available for this temporary role may include the following:
    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off/Leave (PTO, Vacation or Sick Leave)

Skills

  • Customer service skills
  • Problem-solving skills
  • Organizational skills
  • Communication skills

Benefits

  • The pay range for this position is $21.47 - $21.47/hr
  • If eligible, the benefits available for this temporary role may include the following:
    • Medical, dental & vision
    • Critical Illness, Accident, and Hospital
    • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
    • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
    • Short and long-term disability
    • Health Spending Account (HSA)
    • Transportation benefits
    • Employee Assistance Program
    • Time Off/Leave (PTO, Vacation or Sick Leave)

Pay and Schedule

  • The pay range for this position is $21.47 - $21.47/hr
  • This is a Contract to Hire position based out of Omaha, NE.

Schedule

  • This is a hybrid position in Omaha, NE.

Location

Locations: 📍 San Antonio, TX 78230 (On-site) 📍 Omaha, NE 68102 (On-site)

Application Deadline

This position is anticipated to close on Jul 27, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

About TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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