Client Sales Executive III (Inside Sales Account Executive III) - REMOTE

Job Overview

Sells the company’s products and/or services via telephone or electronic inquiries. Responds to customer inquiries, processes orders, and promotes additional sales. Capitalizes on customer experience and satisfaction to achieve the sales targets. May qualify and follow up with sales leads or identify and close new accounts. Typically, would be responsible for customers within an assigned geographic area or specified group of accounts to achieve significant sales target. May mail marketing/sales literature to prospective clients.

Responsibilities

• Work closely with new Client Executives to mentor/coach
• Establish, drive and monitor renewals and upsells to existing targeted business clients.
• Identify potential, renewal, upsell or add-on opportunities with our targeted customer base and help drive and support retention of these valued customers.
• Develop strong client relationships with key managers or business owners.
• Act as the liaison between our clients and our Net Health functional teams.
• Work closely with the Net Health functional team representatives to ensure deadlines are met and our current clients are satisfied.
• Resolve issues and handle complaints quickly and effectively when brought to your attention from clients.
• Negotiate contracts and close agreements to drive add-on, renewals and upsell business growth.
• Learn and use effectively the department selling process.
• Serve as a subject matter expert on the Net Health software solutions.
• Develop and maintain account plans that include short, mid and long-term strategic plans for our current client base.
• Track all sales activity in the CRM system to department guidelines.
• Effectively build and present a business case and Return on Investment to managers, directors or Business Owners.
• Complete and update quarterly Sales Territory Plan

Qualifications

• Minimum Education: Bachelor’s degree
• Minimum 4-7 years relevant experience; may have degree or equivalent

Pay

$64,000.00 - $80,000.00USD + up to $32,000 OTI