Client Relationship Specialist

About the role

Business Development Resources, Inc. (BDR) is seeking a Client Relationship Specialist with experience in the HVAC, plumbing, or home services industry to manage and grow relationships with distributors and manufacturers nationwide.

Responsibilities

• Develop and manage relationships with distributors and manufacturers across the U.S. while identifying and securing new business opportunities
• Build trust with clients and manage recurring sales cycles through strategic account development
• Create account plans and customized training journeys based on identified business needs
• Conduct discovery conversations and present value-based training and coaching solutions with a strong ROI focus
• Deliver business reviews and growth recommendations to key accounts
• Maintain a consistent and active sales pipeline that meets or exceeds growth targets
• Collaborate with marketing and leadership to develop communication campaigns that drive leads and strengthen client engagement
• Maintain accurate and detailed activity within Dynamics CRM
• Represent BDR at trade shows, seminars, podcasts, industry events, and presentations to strengthen partnerships and promote company solutions
• Stay current on market conditions, training trends, and emerging technologies
• Develop expertise in BDR's full suite of training, coaching, and consulting services
• Contribute to the development of sales tools, presentations, and promotional materials

Requirements

• Minimum 7 years of experience in new client acquisition sales
• At least 10 years of experience in account management, consulting, advisory services, or strategic B2B sales
• Proven success managing strategic accounts and cultivating recurring sales relationships
• Strong knowledge of the HVAC, plumbing, home services, distribution, or manufacturing industries
• Demonstrated ability to build and manage a high-performing sales pipeline and exceed targets
• Experience developing account plans, conducting needs assessments, and delivering business reviews
• Experience delivering value-based presentations, proposals, and consultative solution selling
• Proficiency with Microsoft Dynamics CRM and standard business tools
• Strong communication, organization, presentation, and time management skills

Qualifications

A dedicated home office environment is preferred, but not required. A Bachelor's degree is preferred but not required.

Skills

• Strategic account management
• Consultative sales
• Needs assessment
• Training and coaching delivery
• Microsoft Dynamics CRM proficiency

Benefits & Perks

• Full benefits package including medical, supplemental coverage, and employer-supported plans
• 401(k) with employer match
• Paid time off and paid holidays
• Employee Assistance Program and life insurance options
• Opportunity to work with a highly tenured, growth-focused team

Pay

$75,000 base salary depending on experience, plus commission tied to quota-based sales performance, with total on-target earnings (OTE) of $120,000 to $150,000 annually.

Schedule

Monday through Friday, typically 7:00 a.m. to 4:00 p.m., with flexibility as needed for business demands. Remote work environment with travel required for client meetings, conferences, events, training sessions, and industry functions.