Client Relationship Manager (Host Engagement)

About the role

Sparkfund is the deployment services company utilities rely on to take DERs from grid edge to grid core. With over a decade of experience as a utility services company, Sparkfund has pioneered a smarter approach to deploying distributed assets as part of a fast-growing grid. We support program design, assessment of DER grid value, host engagement, and value chain management to ensure on-time, on-budget deployment of distributed resources with maximum grid value and lowest cost.

What You’ll Do

• Build & Manage Host Relationships
• Own a portfolio of commercial host relationships from outreach through active program participation
• Lead multi-channel outreach efforts including email, phone, and in-person engagement
• Serve as the primary day-to-day point of contact for hosts throughout the engagement lifecycle
• Drive Pipeline & Outreach Strategy
• Develop and execute outreach strategies across target geographies
• Maintain accurate CRM data and pipeline reporting
• Track conversion metrics, onboarding timelines, and engagement trends
• Identify bottlenecks and proactively adjust outreach strategies based on data and market insights
• Cross-Functionally Coordinate
• Partner closely with Legal, Engineering, Deployment, Marketing, and Program Management teams
• Coordinate onboarding workflows and contracting milestones
• Surface risks early and keep internal teams aligned to deployment timelines
• Translate field feedback into actionable recommendations for program and process improvements

What We’re Looking For

• 5+ years of experience in customer-facing roles such as account management, partnerships, business development, customer success, or stakeholder engagement
• Strong communication and relationship-building skills
• Ability to independently manage pipelines, priorities, and follow-through
• Experience using CRM systems like Salesforce or HubSpot
• Comfortable working cross-functionally in a fast-moving environment
• Ability to travel up to 33% as needed
• Bonus Points For:
• Experience in energy, infrastructure, real estate, or related industries
• Familiarity with DER, battery storage, or utility programs
• Experience working with commercial property stakeholders or municipalities
• Exposure to contract-driven engagement or onboarding workflows

Why Sparkfund?

• Mission-driven work supporting clean energy deployment
• Collaborative, people-first culture
• Flexible vacation policy and strong work-life balance
• Competitive compensation and benefits
• Opportunities to help shape growing programs and processes
• Hybrid work environment with meaningful autonomy and ownership

Compensation & Benefits

Salary range: $128,000 - $148,000 (Compensation for this position will be determined based on several factors, including but not limited to geographic location, relevant experience, market data, certifications, specialized industry expertise, and overall alignment with the role’s scope and responsibilities.)

Medical, dental, vision, disability, and life insurance

401(k) with employer match

12 weeks gender-neutral paid caregiver leave

Monthly communication stipend

Flexible Fridays (Half-day Fridays)

Equal Employment Opportunity

We are committed to providing an inclusive and welcoming environment for all employees and applicants. We do not discriminate in employment on the basis of race, color, religion, creed, sex (including pregnancy, sexual orientation, and gender identity), national origin, ancestry, age, disability, genetic information, marital status, veteran or military status, or any other characteristic protected by applicable law. Sparkfund also provides reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs or practices, in all phases of the hiring process and throughout employment.