Client Relationship Consultant 2 (Banker) Morehead KY

About the role

This position involves building and fostering relationships with clients through proactive outreach and follow-up, engaging and communicating with clients, and providing advice on banking products and services.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow-up
• Engage and communicate with clients
• Identify and recommend solutions based on clients' needs
• Provide a consistent optimal client experience
• Develop collaborative partnerships with branch team members and partners
• Open new consumer and business accounts
• Complete service requests and submit credit applications
• Proactively educate clients on emerging and self-service digital products and services
• Leverage available resources and technologies to optimize the client experience

Requirements

• NMLS registration under the terms of the S.A.F.E. Act of 2008
• Proven ability to build and foster relationships with clients
• Thorough knowledge of applicable bank and branch policies, procedures, and support systems
• Customer service and interpersonal skills
• Basic level of proficiency in making appropriate recommendations
• Experience in the financial services industry preferred

Qualifications

• High school diploma or equivalent
• Minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training

Skills

• Ability to explore and identify a customer’s true needs
• Leveraging a digital first mindset

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay

$20.00 - 22.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment.

Schedule

The schedule for this position is typically full-time.