Client Relationship Consultant 2 (Banker) - Marion, IL

About the role

This position involves building and fostering relationships with clients through proactive outreach and follow up, engaging and communicating with clients, and providing advice on banking products and services.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up
• Engage and communicate with clients
• Identify and recommend solutions based on clients' needs
• Provide a consistent optimal client experience
• Develop collaborative partnerships with branch team members and partners
• Open new consumer and business accounts
• Complete service requests and submit credit applications
• Proactively educate clients on digital products and services
• Leverage available resources and technologies to optimize the client experience

Requirements

• NMLS registration under the terms of the S.A.F.E. Act of 2008
• Proven ability to build and foster relationships with clients
• Thorough knowledge of applicable bank and branch policies, procedures, and support systems
• Customer service and interpersonal skills
• Basic level of proficiency in making appropriate recommendations
• Experience in the financial services industry preferred

Qualifications

• High school diploma or equivalent
• Minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training

Skills

• Ability to explore and identify a customer’s true needs
• Leveraging a digital first mindset

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay

$20.00 - 23.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment.