Client Relations Manager (Repost)

About the role

Arixa Capital is a leading private real estate lender and alternative investment manager with over $8 billion in originations completed since inception and a servicing portfolio exceeding $2.5 billion as of June 30, 2026. We're more than a lender. Our vertically integrated platform allows us to manage every step of the loan process in-house, ensuring speed, reliability, and an exceptional experience for our clients. Backed by a substantial balance sheet, top-tier institutional partners, and a talented operations team, we're positioned for continued growth and innovation. At Arixa, our culture is one of our strongest assets. We foster a positive, collaborative, and high-performing environment where team members are empowered to grow, take ownership, and make an impact. Our team thrives on solving problems, celebrating wins, and driving results—together. We've been named to the Inc. 5000* list of fastest-growing private companies for three years running, and we're just getting started. Arixa provided Inc. de minimis compensation to be considered for the Inc. 5000 list of the fastest growing private companies in the U.S. For a full description of ranking methodology, please visit: https://www.inc.com/inc-5000-methodology-how-we-selected-these-companies.html

The Client Relations Manager plays a key, high-impact role in supporting Loan Originators (Sales) by managing the borrower relationship and overseeing the full loan lifecycle from origination through post-close. Acting as a strategic partner to the Loan Originator, you will provide white-glove service, manage borrower expectations, and ensure loans progress smoothly though each stage of the process. This position requires a blend of borrower-facing communication skills and strong lending experience, particularly in documentation review, loan structuring, and internal coordination. Client Relations Manager serve as a central liaison between borrowers, internal departments (Processing, Underwriting, Closing, Servicing, Capital Markets) and third-party stakeholders to align operation execution with borrower timeless and broader business objectives.

Responsibilities

• Borrower Communication & Engagement: Serve as the primary point of contact for borrowers throughout the loan lifecycle. Provide regular updates, manage expectations, and ensure proactive follow-up to keep loan track.
• Documentation Intake & Review: Act as