Client Relations Analyst

Share This: Share Client Relations Analyst on FacebookShare Client Relations Analyst on LinkedInShare Client Relations Analyst on X Recruitment began on September 25, 2026 and the job listing Expires on October 25, 2026 Full-time Apply Now Job Details: Job Title: Client Relations Analyst Location: South Jordan, UT 84095 Duration: 12+ Months Contract Pay Rate: $21.07/hr on W2 Job Description: The primary responsibility of a Client Relations Analyst is to research and respond to operational client complaints while ensuring the Firm’s compliance with regulatory requirements and internal complaint-handling guidelines. Analysts in this role must collaborate effectively with business partners, including field and operations staff and management, to escalate and resolve complaint-related issues. They are also responsible for building strong working relationships with Client Relations Editors while learning departmental processes and style guidelines. Strong organizational and time management skills are essential, as analysts must effectively manage their workload while demonstrating initiative, self-motivation, and accountability. This position also requires participation in the coverage of client-facing telephone lines, with analysts expected to provide phone support at least one day per week. Analysts must maintain a professional and client-focused approach while handling incoming calls and addressing inquiries. In addition, this position may support various operational functions within Client Relations, including settlement processing, privacy opt-out processing, and participation in special projects as needed. Qualifications And Skills Required Excellent grammar and composition skillsExcellent written and oral communications skillsPreferred candidates will possess a Bachelor’s degree in Finance, Economics, English/Communications or a related discipline; work experience considered in lieu of these degreesPreferred candidates have knowledge and some level of expertise in the brokerage industry or banking operationsStrong initiative and driveProficiency in Microsoft Word and Outlook programsProven ability to work effectively with all levels of employeesExceptional phone presentation skillsAble to perform efficiently in a fast-paced, changing environment while handling a wide variety of tasksStrong organizational skills, attention to detail, and excellent follow-up skillsAbility to be self-motivated and succeed in a team atmosphere Apply Now Qualifications And Skills Required Excellent grammar and composition skillsExcellent written and oral communications skillsPreferred candidates will possess a Bachelor’s degree in Finance, Economics, English/Communications or a related discipline; work experience considered in lieu of these degreesPreferred candidates have knowledge and some level of expertise in the brokerage industry or banking operationsStrong initiative and driveProficiency in Microsoft Word and Outlook programsProven ability to work effectively with all levels of employeesExceptional phone presentation skillsAble to perform efficiently in a fast-paced, changing environment while handling a wide variety of tasksStrong organizational skills, attention to detail, and excellent follow-up skillsAbility to be self-motivated and succeed in a team atmosphere