Client Program Manager

About the role

We’re Fiserv, a global leader in Fintech and payments. We move money and information millions of times a day, connecting financial institutions, corporations, merchants, and consumers. If you want to make an impact on a global scale, join us.

Responsibilities

• Serve as the primary program owner for medium to high-complexity programs, portfolios or projects of strategic importance.
• Build and maintain trusted executive-level relationships with client leaders and internal partners.
• Act as a strategic advisor to clients—providing insight, guidance and best-fit solutions to achieve desired business outcomes.
• Champion the voice of the customer, ensuring feedback informs roadmap, delivery and solution decisions.
• Own client business objectives and success metrics.
• Lead development of integrated program plans, including scope, milestones, dependencies, resources and delivery schedules.

Requirements

• Bachelor’s degree in business, operations or a related field.
• 6+ years of experience in program and project management within business and IT environments.
• Proven success delivering large, complex and strategic programs.
• Demonstrated experience with data-driven management, metrics and executive reporting.
• Experience influencing cross-functional teams.

Qualifications

• 3+ years of experience in the financial services or payments industry.
• Deep understanding of program/project management lifecycles and delivery governance.
• Broad knowledge of platform-based solutions and enterprise technology environments.

Skills

• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and deadlines.
• Excellent problem-solving and decision-making abilities.
• Strong analytical and organizational skills.

Benefits

At Fiserv, we offer competitive compensation packages, comprehensive benefits, and opportunities for professional growth and development.

Pay

Salary range is competitive and commensurate with experience.

Schedule

Full-time position.

What You Will Need To Have

• Valid and unrestricted U.S. work authorization.

What Would Be Great To Have

• 3+ years of experience in the financial services or payments industry.
• Deep understanding of program/project management lifecycles and delivery governance.
• Broad knowledge of platform-based solutions and enterprise technology environments.

Equal Opportunity Employer

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.