Client Partner, Strategic Accounts

This strategic client leadership role focuses on building and growing a portfolio of high‑value enterprise accounts. You will develop trusted relationships with VP and C‑level stakeholders and serve as a strategic partner on AI, cloud, and technology transformation decisions, while owning commercial and operational health of the portfolio.

Responsibilities

• Build durable, trusted relationships with VP and C‑level client sponsors and become a strategic advisor on AI, cloud, automation, and technology transformation.
• Develop and execute account strategies that grow a strong portfolio through trusted relationships, delivery excellence, innovation, and measurable client outcomes.
• Take ownership of client delivery commitments, ensuring that agreed initiatives are executed effectively and deliver the expected business value.
• Own the commercial lifecycle across the portfolio, including statements of work, forecasting, margins, staffing, procurement, and renewals.
• Identify opportunities for account expansion by understanding evolving client priorities and connecting them with relevant technology solutions and capabilities.
• Partner closely with delivery leaders, engineers, solution architects, and global teams to coordinate resources and ensure high‑quality client outcomes.
• Translate complex business challenges into actionable technology strategies while maintaining strong alignment between executive stakeholders and technical teams.
• Operate as a hands‑on account leader who engages directly in client discussions, delivery challenges, and solution development.
• Build and maintain a portfolio based on long‑term relationships, successful delivery, innovation, and shared business outcomes.
• Contribute to the development of an outcome‑based technology services model centered on measurable results rather than traditional service delivery alone.

Requirements

• 10+ years of experience in consulting, professional services, strategic account management, or a related client leadership environment, with a demonstrated track record of growing accounts through delivery excellence.
• Strong combination of business and technical expertise, with the ability to understand executive‑level business challenges and work effectively with technical teams to shape solutions.
• Proven experience owning the full commercial lifecycle, including SOWs, forecasting, margins, procurement, staffing, and renewals.
• Demonstrated ability to build and maintain trusted relationships with senior executives and strategic enterprise clients.
• Experience delivering AI‑based solutions, cloud transformation initiatives involving AWS, Azure, or GCP, or large‑scale enterprise modernization programs.
• Experience working with Fortune 500 organizations or similarly complex enterprise environments.
• Comfortable operating in lean, fast‑moving organizations where account leaders are expected to remain hands‑on and directly involved in client delivery.
• Strong commercial judgment, ownership mentality, and ability to balance client outcomes, delivery quality, and portfolio performance.
• Excellent communication, relationship‑building, negotiation, and stakeholder management skills.
• Ability to coordinate globally distributed teams and bring together delivery, engineering, and solution expertise around client priorities.
• Prior P&L or portfolio responsibility is preferred.
• Experience managing accounts where AI or automation was the core value proposition is a plus.
• Experience within a high‑growth technology services organization focused on automated or outcome‑based solutions is an advantage.
• Must be based in and authorized to work in the United States or Canada and able to travel as required.

Benefits

• Base salary plus uncapped profit share from the portfolio.
• Fully remote, remote‑first work arrangement.
• High‑trust environment with significant autonomy and ownership.
• Opportunity to build and grow a strategic enterprise client portfolio.
• Global collaboration with distributed delivery, engineering, and solution teams.
• Exposure to high‑impact AI, cloud transformation, automation, and enterprise modernization initiatives.
• Opportunity to work directly with senior executive stakeholders at leading organizations.
• Entrepreneurial environment where client outcomes and measurable business value are central to success.
• Opportunity to help shape an innovative, outcome‑based model for technology services.
• Professional environment focused on ownership, excellence, innovation, and measurable impact.

Pay

Base salary plus uncapped profit share from the portfolio.