Client Partner CPG

About the role

Tata Consultancy Services is seeking a Client Partner for a large CPG customer encompassing all service lines with a growth mindset. The role involves developing a robust pipeline, driving market share, and managing the entire sales life cycle while nurturing relationships with senior client leadership.

Responsibilities

• Identify and pursue growth opportunities within existing and new accounts.
• Drive consultative selling across digital, AI, cloud, and application & infrastructure services.
• Collaborate with sales, delivery, and domain teams to shape go-to-market strategies.
• Proven experience in driving Agile and DevOps transition and transformation programs.
• Ensure successful delivery of services across application, infrastructure, and transformation programs.
• Monitor KPIs, SLAs, and client satisfaction metrics.
• Lead risk management and escalation resolution.
• Own end-to-end account growth plan and execute it.
• Influence internal and external stakeholders to mobilize resources and prioritize client needs.
• Mentor client-facing teams and contribute to talent development.
• Develop and execute account plans aligned with customer and TCS Retail / CPG ISU vision.

Requirements

• 15+ years of overall IT experience in client-facing roles.
• 5+ years of experience in managing large accounts and consulting experience.
• Ability to navigate complex customer organizations and collaborate with cross-functional teams.
• Bachelor of Science (B.Sc).

Pay

$130,200 - $179,800 a year