Client Partner

Location: Nashville, TN (Hybrid) Employment Type: Full-Time/Permanent Travel: 25-40% About The Role Kanini Software Solutions is seeking a high‑impact Client Partner to own strategic customer relationships, drive account growth, and serve as the trusted advisor for our enterprise clients. This role requires a strong consultant mindset, exceptional communication skills, and the ability to understand technology from a functional perspective. You will be the strategic bridge between client needs and Kanini’s delivery teams — ensuring we solve real business problems with the right talent, the right solutions, and the right long‑term strategy. This is a relationship‑driven, consultative role for someone who thrives in client‑facing environments, understands how technology enables business outcomes, and can independently manage and grow accounts. Key Responsibilities Build, nurture, and expand long‑term relationships with key client stakeholders across business and technology teamsServe as the primary point of contact for all client communication, escalations, and strategic discussionsUnderstand client business models, pain points, and priorities to proactively identify opportunities for value creationConduct regular business reviews to ensure client satisfaction, alignment, and partnership growthIdentify new opportunities for Kanini’s services — including software engineering, data/AI, cloud, and managed servicesDevelop account strategies, proposals, and presentations that articulate business value and ROIPartner with leadership to forecast revenue, track pipeline, and meet quarterly growth targetsUnderstand client challenges from a functional and business perspective; translate them into actionable solution roadmapsCollaborate with Kanini’s technical teams to shape proposals, solution architectures, and delivery plansCommunicate complex technology concepts in simple, business‑friendly languageStay current on industry trends, digital transformation initiatives, and emerging technologies relevant to client needsChampion best practices in communication, client management, and cross‑functional collaboration Qualifications Must be local resident within the Nashville, TN area5+ years in account management, client partnership, or customer success roles within IT services or consultingStrong sales mentality with a track record of growing enterprise accountsAbility to understand technology from a functional perspective (software development, cloud, data/AI, digital transformation)Exceptional communication, presentation, and relationship‑building skillsExperience working with delivery teams, recruiting teams, and cross‑functional stakeholdersStrong problem‑solving skills and the ability to operate independently with minimal supervisionComfortable managing multiple clients, priorities, and engagements simultaneously