Client Partner

Cognizant is one of the world’s leading professional services companies, helping clients become data-enabled and data-driven in the digital era. Our industry-based, consultative approach helps companies evolve into modern businesses. By leading clients in using technologies crucial to modern enterprises such as IoT, artificial intelligence, digital engineering & cloud, we enable new business and operating models that unlock new value in markets around the world.

About the role

The Client Partner plays a key role in our growth and is tasked with rapid business expansion within assigned accounts, responsible for growth, health, and prospects of account relationships. The Client Partner is the end-to-end account owner responsible for overall account P&L and senior client relationships. We need a leader with extensive CxO-level relationship-building skills and executive connects, as well as a focus on revenues, operating margin, customer satisfaction, and employee growth and development. Must bring outstanding consulting skills and a deep appreciation of IT tools, techniques, systems, and solutions.

Responsibilities

• Drive profitable growth through identifying and leading all aspects of the closure of new, renewal, and expansion opportunities in the Manufacturing sector
• Develop client engagement strategies and quantify costs of pursuit
• Lead accountability against Measurable Revenue/Profit Growth within set timelines
• Review the account metrics with the delivery, operations, and finance teams on a regular basis
• Be part of senior management reviews for the performance metrics of the account
• Collaborate with multiple service lines, innovation teams, and business teams in Cognizant to formulate a business plan and implement it at the account level
• Have regular meetings and collaborate with customer decision-makers and influencers
• Responsible for execution and customer satisfaction in all revenue portfolios
• Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account
• Shape the thought leadership agenda
• Actively drive execution of the innovation agenda for the portfolio
• Focus on developing a plan to increase the visibility of Cognizant in the account relationship and in the Manufacturing industry

Requirements

• Minimum 15+ years in the domain, in a client-facing role or account leadership role, in an IT professional services or management consulting firm
• Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment
• Strong experience with the global service delivery model
• In-depth understanding of business problem domain, technology, and services solution domains for the targeted industry vertical
• A strong performance track record of leading different portfolios—ranging from sales, new sales, programs, and existing annuity business
• Ability to navigate a large organization, work in a multifaceted matrix, and have the power of persuasion through content and confidence
• The ability to conceptualize, analyze, build a blueprint for business transformations, and present solutions in the Manufacturing domain
• Bachelor’s Degree

Preferred Qualifications

• MS or MBA degree
• Strong background in a project environment and application development
• Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment
• Detail-oriented with the ability to manage and maintain all facets of complex assignments
• Demonstrable problem-solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications
• Flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Pay

The annual salary for this position is between $170,000 - $220,000 depending on experience and other qualifications. This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.