Client Partner

About the role

The Role
Salary range is: $106,277 - $175,000
This position is bonus and/or commission eligible.
Reporting to Sales Leadership, the Client Partner is responsible for managing and growing a portfolio of client relationships for CCC Intelligent Solutions. This is a hands‑on, client‑facing sales role focused on deepening commercial partnerships, driving account growth, and expanding adoption of CCC’s strategic products.

Key Responsibilities

• Own and manage day‑to‑day commercial relationships for a portfolio of client accounts, serving as the primary point of contact and trusted advisor
• Drive revenue growth by identifying and closing upsell and cross‑sell opportunities across the client portfolio, with a primary emphasis on strategic growth products
• Develop and execute annual account plans to support consistent year‑over‑year growth, including whitespace analysis, pipeline development, and disciplined sales execution
• Build and maintain a healthy, well‑qualified pipeline, advancing opportunities through a defined sales process and maintaining accurate forecasting and CRM hygiene
• Partner closely with customer delivery teams to monitor client satisfaction, ensure retention, and drive measurable value realization
• Represent the voice of the clients internally, sharing feedback to inform product innovation and go‑to‑market strategy
• Collaborate with peers and sales leadership to share best practices and contribute to a high‑performing sales culture
• Carry an annual ACV quota and hold accountability for revenue, pipeline, and forecast accuracy

Requirements

• 5+ years of experience building and managing client relationships
• The candidate must have a proven track record managing commercial relationships with clients, ideally in a SaaS or technology environment. Experience co-creating solutions that solve complex client problems is highly valued.
• Demonstrated success growing client accounts
• The candidate must have proven experience accelerating growth within existing client accounts, including identifying expansion opportunities, deepening executive relationships, and delivering measurable results.
• Demonstrated tech sales competency
• The candidate should have experience operating within a defined sales methodology — building pipeline from whitespace, running structured sales plays, managing a forecast, and navigating complex, multi-stakeholder deals in a SaaS or technology environment. Candidates who have spent their careers in purely relationship or account management roles without these commercial mechanics will find this role challenging.
• Experience Calling On Or Working Within The Insurance Industry
• A strong understanding of the insurance industry is a significant plus — whether through direct domain expertise or a demonstrated track record successfully selling to or partnering with insurance clients. Familiarity with claims processes and insurance operations is particularly valuable.
• Collaborative stakeholder leadership
• The ideal candidate is a confident communicator who builds trust with clients, peer functions, and internal teams alike. They are skilled at navigating complex organizations and driving alignment across multiple stakeholders.

Important Personal Characteristics

• Driven by purpose; acts in alignment with CCCIS values
• Entrepreneurial, energetic, and motivated by building lasting client relationships
• Hands-on and detail-oriented, with strong follow-through and a bias toward action
• Insight-led and comfortable creating constructive tension — challenges client thinking, tailors messages to stakeholders, and confidently takes control to drive better outcomes
• Open to feedback and committed to continuous improvement
• Personally humble and collaborative, with genuine pride in team and client success