Jobs · Customer Service · Texas

Client Partner [AQ-15998]

Aquent · Plano, TX · 1 mo ago
HybridCustomer Service$105/hrContract

About the role

Aquent is a global leader in creative staffing, connecting top-tier talent with the world’s biggest brands. For over 40 years, we’ve pioneered innovative solutions, combining deep industry expertise with cutting-edge recruiting technology and a genuine commitment to the people we place. As a trusted partner, our mission is to empower businesses by providing the elite talent they need to excel, fostering an environment where the right people find the right work, and everyone wins.

In this pivotal role, you will forge deep, strategic partnerships with senior decision-makers across marketing, HR, procurement, and business leadership. You won’t just manage accounts; you’ll act as a consultative strategist, a compelling storyteller, and a growth driver who orchestrates staffing, workforce, and technology solutions to solve complex organizational challenges. Your expertise will directly influence client success, expand service adoption, and drive long-term business growth, blending strategic relationship management with financial acumen and a tech-forward mindset to maximize value for our partners and truly shape their future.

Your Impact and Responsibilities

  • Deep Partnerships: Build trusted relationships with senior leaders across matrixed enterprise accounts, seamlessly navigating complex procurement environments to foster lasting collaboration.
  • Consultative Growth: Uncover client priorities, strategically position our differentiated solutions, and actively pursue expansion opportunities through disciplined account execution.
  • Compelling Storytelling: Lead high-impact client presentations, business reviews, and strategic discussions with confidence and clarity, articulating value and vision that resonates at all levels.
  • Cross-Functional Collaboration: Partner effectively with internal teams including Recruiting, Operations, Marketing, Product, and Legal to design and deliver seamless, tailored client solutions that exceed expectations.
  • Performance Optimization: Manage your portfolio like a dynamic business, meticulously balancing growth, profitability, and overall client health to ensure sustained success and mutual benefit.
  • Data & Tech Leadership: Leverage market data, financial metrics, and AI/automation tools to drive smarter decisions and significantly improve client outcomes, setting new standards for efficiency and impact.
  • Problem Solving at Pace: Act swiftly and decisively to resolve challenges, remove operational bottlenecks, and maintain stellar client retention rates, ensuring smooth operations and client satisfaction.

Must-Have Qualifications

  • Enterprise Growth: 5–10 years of consultative B2B sales experience, demonstrating consistent achievement in a fast-paced environment.
  • Matrix Navigating: A proven track record of growing large enterprise accounts, adeptly navigating procurement-led sales cycles, and influencing C-suite stakeholders with confidence.
  • Tech-Forward Execution: Demonstrated experience using data, financial metrics, and modern technology/AI tools to optimize sales effectiveness and drive measurable results.

Nice-to-Have Qualifications

  • Consultative & Analytical: You are an equal parts relationship-builder and data-informed problem solver who can translate complex client needs into tangible business impact and strategic solutions.
  • Agile & Collaborative: Highly adaptable in fast-changing environments, with a natural knack for rallying cross-functional teams toward a shared goal and fostering a spirit of collective achievement.
  • Compelling Communicator: Able to command a room, simplify complex ideas, and effectively influence decision-making at all levels, from individual contributors to executive leadership.

About Aquent Talent

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands. Eligible talent gain access to subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match, plus free online training through Aquent Gymnasium.

Pay

$105 – $115K (DOE). The range provided is our reasonable estimate; the actual amount may be higher or lower based on experience, knowledge, skills, abilities, and location.

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