Client Onboarding Associate (Know Your Customer Verification - Mergers & Acquisitions, Business Escrows, and Corporate Debt) - Hybrid

Primary Responsibilities

• Perform comprehensive KYC, Customer Due Diligence (CDD), and client onboarding reviews to ensure all documentation is complete, accurate, and compliant with applicable regulatory requirements.
• Review account-opening documentation, validate signatures, dates, entity information, and ownership structures, and ensure all required information has been properly captured.
• Analyze client documentation and supporting materials to identify discrepancies, missing information, or potential compliance concerns.
• Open and maintain client accounts on bank systems while ensuring proper coding and setup of account information.
• Prioritize competing requests and manage workload effectively while meeting established service-level commitments.
• Partner with internal business teams, relationship managers, and service partners to obtain required information and resolve documentation issues.
• Escalate complex, high-risk, or unusual situations as appropriate.
• Support audits, regulatory reviews, and compliance-related initiatives by maintaining high standards of accuracy and documentation quality.
• Identify opportunities to improve processes, enhance controls, and strengthen the overall client onboarding experience.
• Maintain a strong understanding of applicable banking regulations, KYC requirements, and internal policies governing client onboarding activities.

What Makes This Role Unique

• Serve as a critical first line of risk defense for the bank.
• Gain exposure to sophisticated financial products and transactions.
• Work with a broad range of client types, from corporate entities to complex trust and escrow structures.
• Develop valuable experience in KYC, regulatory compliance, client onboarding, and operational risk management.
• Build a strong foundation for future career growth within banking, operations, compliance, risk, and financial services.

Ideal Candidate

• The ideal candidate is highly detail-oriented, naturally organized, and takes pride in producing accurate work.
• They are comfortable working independently, enjoy reviewing and validating information, and understand the importance of maintaining compliance in a regulated environment.
• They bring a strong sense of accountability and recognize that the quality of their work directly contributes to protecting the bank and delivering an exceptional client experience.

Education and Experience Required

• 5+ years’ of combined higher education and/or work experience.

Education and Experience Preferred

• Strong attention to detail with the ability to identify inconsistencies and potential risks.
• Ability to work independently and exercise sound judgment in a process-driven environment.
• Strong organizational, analytical, and problem-solving skills.
• Effective verbal and written communication skills.
• Experience in banking, financial services, branch banking, or operations environments.
• Knowledge of KYC, Customer Due Diligence (CDD), FinCEN requirements, compliance programs, audits, or regulatory review processes.
• Experience supporting client onboarding, account opening, or back-office banking operations.
• Background in accounting, bookkeeping, accounts payable, accounts receivable, financial operations, or similar detail-oriented financial functions.
• Understanding of financial products, client account structures, and regulatory compliance requirements.
• Proficiency with Microsoft Office applications, including Excel and Word.