Client Onboarding Associate (Fully On-Site)

About the role

We are currently seeking a skilled Medical Biller to join our Client Implementation team, ensuring a smooth onboarding process for new physician accounts. This is a full-time, in-person role located in Queens, New York.

Responsibilities

• Ensure that all onboarding intake information is obtained for new physician enrollment, contracting, and other related purposes
• Coordinate provider set up with Sharefile, Billing Software and Clearing House
• Complete ERA/EFT enrollments for new and existing providers
• Communicate via phone and email with physician and administrative office staff to ensure a successful account implementation
• Guide new clients through the onboarding process, and answer any questions that arise
• Manage the early stages of new provider accounts until assigned to an account manager

Qualifications

• 2 years of experience in Medical Billing
• Familiarity with various portals (Navinet, Optum, Availity, CAQH, Medicare)
• Experience with EFT and ERA enrollment
• Excellent communication skills (written and verbal)
• Ability to work both independently and collaboratively within a team environment
• Attention to detail and strong time management skills

Benefits

• Health, dental, vision
• Employee assistance plan
• Paid family leave
• Short-term disability and life insurance
• 401(k) plan with employer match
• Flexible spending accounts
• Employee discount program
• Employee referral program

Pay

This position offers a salary of $55,000–$65,000 per year, commensurate with experience.