Client Onboarding Associate

About the role

The base pay range for this position at commencement of employment is expected to be between $95K - $125K/year. Additional compensation and benefits information can be found below.

Responsibilities

• Lead End-to-End Client Onboarding: Take ownership of the complete front-to-back on-boarding journey for new-to-bank clients, servicing as their primary advocate and guide through Nomura’s processes.
• Drive Client Excellence: Communicate with and expertly direct clients through complex on-boarding requirements including Tax, KYC, AML, Regulatory, and Credit processes, positioning yourself as their trusted Nomura representative.
• Champion Process Innovation: Proactively resolve on-boarding challenges by leveraging your network of business partners, coordinating strategic advice, and escalating appropriate through management while facilitating critical interactions.
• Orchestrate Cross-Functional Success: Serve as a central process facilitator, seamlessly coordinating across internal stakeholders (i.e. Business, Operations, Credit, Legal, etc) to deliver streamlined efficient client experiences.
• Foster Transparent Partnerships: Maintain continuous, strategic communication with clients and internal stakeholders, ensuring transparency and sustained process momentum that reflects our commitment to excellence.
• Become a Strategic Partner for Innovation: Dive into an exciting world where you’ll master our innovative platforms, skilfully coordinate dynamic, multifaceted communications and build valuable expertise across Nomura’s diverse regulatory areas, all while participating in engaging in special projects to give you the opportunity to drive meaningful improvements in operational excellence and make a real impact on client success.

Qualifications

• 3+ years on-boarding experience, preferably dealing with financial institutional clients.
• FINRA Series 99 & SIE licenses (must be obtained by day one or within first 6 months of employment).
• Working knowledge of derivative products, ISDA/LFC onboarding processes, and Dodd Frank and EMIR regulatory requirements.
• Understanding of US AML/KYC regulatory requirements (familiarity with EMEA regimes a plus).
• Proven track record of project leadership in dynamic, fast-paced environment where you thrive under pressure. Demonstration of outstanding project management skills with ability to work in a fast-paced, deadline driven environment.
• Natural talent for client-focused service with excellent written and verbal communication skills across all levels.
• Team player with ability to build consensus.
• Organized with high attention to detail and able to problem solve quickly and efficiently.
• Ability to manage high volume requests, while being flexible and dynamic in execution.
• Knowledge of Microsoft Suite, including Teams, is a plus.

Benefits

The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave).

Pay

The base pay offered may vary depending on multiple individualized factors, including market location, corporate and functional title and duties, job-related knowledge and advanced degrees, skills, and experience.

Schedule

This position is an “at-will” position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.