Client Manager – Executive Risk & Cyber

About the role

As our Client Manager on the Executive Risk and Cyber team, you'll serve as the primary point of contact for identified Executive Risk and Cyber clients, responding promptly to requests and overseeing the preparation of necessary documents. You'll be responsible for managing client accounts, ensuring timely service delivery, and enhancing customer satisfaction. Your role involves coordinating the marketing process, preparing proposals, binding coverage, and maintaining accurate policy documentation. You will also provide administrative support, assist clients with their insurance needs, and collaborate with team members to drive agency goals.

Requirements

• High school diploma or equivalent, required
• Property/Casualty license or ability to attain is required

Preferred qualifications

• 3+ years of experience working in customer service, underwriting, commercial lines insurance for a carrier or broker preferred
• 2+ years' experience working with Directors & Officers, Employment Practices, and Fiduciary Liability products
• Actively pursue ongoing professional development and relevant certifications, maintaining all required continuing education to keep licenses current

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities