Client Manager EHB

Award-winning, inclusive, Top Workplace

The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Manager – Employee Health & Benefits at MMA.

A Day in the Life

• Deliver exceptional client service and manage client accounts effectively
• Resolve complex issues related to claims, billing, and eligibility while keeping benefits consultants informed
• Lead the marketing process by gathering RFP documents and exploring negotiation opportunities
• Drive carrier negotiations and oversee technological implementations to ensure seamless client experience
• Prepare presentations, develop meeting agendas, and coordinate plan documents to guide clients through the enrollment process
• Collaborate with compliance resources to ensure adherence to regulations
• Drive client strategy and engage with decision-makers

Qualifications

• Bachelor's degree or equivalent work experience required
• A minimum of three years of Benefits/HR experience required
• Working knowledge of risk management techniques, including Employee Health and Benefits markets and marketing techniques
• Deep understanding of various funding mechanisms and ability to share knowledge with a variety of stakeholders
• Advanced knowledge of Microsoft Outlook, Word, Excel and PowerPoint
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

Additional Qualifications

• 3-6 years of experience in insurance broker space desired, 5-7 years of experience in insurance broker space strongly desired
• Life & Health License or ability to obtain within 90 days

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work – minimum of 3 days in office each week
• Charitable contribution match programs
• Stock purchase opportunities

Pay

The applicable base salary range for this role is $64,700 to $120,400. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

Schedule

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.