Client Manager- Commercial Lines

Duties and Responsibilities

• Responsible for servicing a commercial book of business - marketing, underwriting, renewal negotiation, risk analysis, consulting, problem resolution, reviewing and rating.
• Maintain productive business relations and engage in extensive contact with clients, account executives and underwriters.
• Ensure clients have continuous and proper coverage and advise clients of any change recommendations.
• Review current policies and provide recommendations regarding placement options.
• Apply knowledge of coverages and forms to research and reconcile discrepancies.
• Act as a liaison between clients, carriers and internal teams to ensure comprehensive service delivery, policy accuracy and client satisfaction.

Qualifications

• Valid State Property and Casualty Brokers License
• 3-5 years of experience in commercial lines
• Must possess a developing knowledge of commercial insurance markets and understand the supplemental insurance marketplace.
• Able to work well under pressure in a team environment and effectively prioritize risks to manage concurrent workflow.
• Possess excellent interpersonal skills, including listening, verbal and written communication skills with the ability to communicate effectively.
• Experience with AMS360 preferred.
• CARRIER SYSTEM KNOWLEDGE PREFERRED.