Client Manager

Overview

At Gallagher, we believe in shaping a future defined by excellence. As a Client Manager on our Employee Benefits team, you’ll be at the heart of our commitment to delivering high-quality service to clients. You’ll manage a portfolio of accounts, ensuring client satisfaction and retention while contributing to our shared goals.

About You

• Bachelor's degree with 3+ years client service and/or claims management experience -OR- High School degree/GED with 8+ years client service and/or claims management experience.
• Producer's License.
• Ability to travel up to 25% of the time.
• Proficiency in Microsoft Office.
• Preferred: Previous insurance knowledge and experience managing client relationships. Solid financial acumen.

Behaviors

• A knack for building and maintaining relationships with clients.
• The ability to explain complex insurance solutions in simple terms.
• A proactive approach to identifying opportunities for growth and improvement.
• Strong organizational skills to manage multiple accounts effectively.
• A commitment to ethical practices and teamwork.
• Proficient in using technology as a tool to maximize productivity and quality.
• Strong written and verbal communication skills.
• Comfortably engages others in consultative discussion.
• Effectively manages/balances multiple and sometimes competing priorities.
• Works in a self-directed manner.

Compensation and Benefits

• Competitive and comprehensive compensation package.
• Medical/dental/vision plans, which start from day one!
• Life and accident insurance.
• 401(K) and Roth options.
• Tax-advantaged accounts (HSA, FSA).
• Paid parental leave.

Other Benefits

• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
• Charitable matching gift program.

Qualifications

• U.S. Eligibility Requirements.
• Inclusion and diversity (I&D) is a core part of our business.
• Equal employment opportunity will be extended in all aspects of the employer-employee relationship.
• Reasonable accommodations will be made for applicants with disabilities.