Client Manager

About the role

At Gallagher, we believe in building lasting relationships and delivering tailored solutions to meet our clients' needs. As a Client Manager, you'll be at the heart of our mission to provide exceptional service and innovative insurance solutions. You'll work closely with clients, ensuring their satisfaction and helping them navigate their risk management strategies.

Responsibilities

• Serve as the trusted advisor for a group of clients, managing their accounts and ensuring their needs are met.
• Collaborate with our production team to lead renewal processes, delivering timely and high-quality solutions.
• Cultivate strong relationships with clients and their representatives to secure existing business and identify opportunities to expand services.
• Contribute directly to client retention, satisfaction, and Gallagher's reputation for excellence.

Requirements

• Bachelor's degree with 3+ years of client service and/or claims management experience OR High School diploma/GED with 8+ years of relevant experience.
• Producer's License.
• Ability to travel up to 25% of the time.
• Proficiency in Microsoft Office.
• Appropriate licensing as required.

Preferred Qualifications

• Previous insurance knowledge and experience managing client relationships.
• Solid financial acumen.

Skills

• Proficient in using technology to maximize productivity and quality.
• Strong written and verbal communication skills.
• Comfortable engaging others in consultative discussions.
• Effectively manages and balances multiple priorities.
• Works independently and self-directed.

Benefits

• Competitive compensation.
• Comprehensive benefits programs designed to support your well-being.
• Career development opportunities and ongoing learning.
• A collaborative, people-first culture with accessible leadership.
• The opportunity to do meaningful work with global reach and local impact.