Client Experience & Safety Associate

Essential Duties & Responsibilities

• Ensures the protection of all employees and patients
• Avoids loitering, congregating in the parking lot and premises
• Eliminate loitering, congregating in the parking lot and premises
• Reports critical incidents that occur in parking lot or on premises
• Contact local authorities and cooperate with authorities in an emergency situation, as needed
• Respond to calls for assistance in preventing interference or disruption of operations (maintains order and control)
• Reports and documents incidents whenever trouble or problems occur to the Operations Director and/or Clinic Director
• Maintains a safe and secure environment throughout the building, protecting the property from damage and destruction
• Performs security check of facility at regular intervals throughout the day
• Attends staff meetings, in-service training as directed by supervisor
• Maintain professional attire at all times, including name badge and paraphernalia that identifies you as a Security Guard
• Be friendly, courteous and helpful to all disciplines, reception, clinical and medical
• Provide receptionist coverage as needed
• Perform other related duties as determined by supervisor

Qualifications

• High school diploma or equivalent with at least 1 years’ prior experience in an office/clinic setting
• Training from a law enforcement school or other security training is strongly preferred
• Able to establish a positive rapport with patients and must demonstrate a non-judgmental and accepting attitude toward the chemically dependent person
• Satisfactory drug screen and background check

Benefits

• Competitive salary
• Comprehensive benefits package including medical, dental, vision and 401(K)
• Generous paid time off accrual
• Satisfying and rewarding work striving to overcome the opioid epidemic