Client Experience & Operations Associate

About the role

AlphaGraphics is seeking a Client Experience & Operations Associate to join our growing team. In this role, your primary mission is to be the friendly face and voice of our center—delivering exceptional inside customer service, managing walk‑in clients, and ensuring every order starts on the right foot. Beyond the front desk, you will gain hands‑on cross‑training across our modern business operations, including community outreach, local business networking, digital technology, and large‑format signage production. We are looking for a tech‑savvy self‑starter who thrives on independence, takes ownership of their work without needing constant supervision, and is eager to build a deep understanding of our business from the ground up to eventually transition into a full‑fledged Account Manager. Growth opportunity: fast‑track development path to Account Manager. Location: AlphaGraphics. Position type: Full‑time (40 hours/week).

Responsibilities

• Inside Client Experience &