Client Engineer

About the role

Shape the Future with Us. At Lubrizol, we’re bringing to life the chemistry behind clean water, efficient transportation, reliable infrastructure, critical medicines, and the products people rely on every day through science, sustainability, and a culture of inclusion. As part of our global team, you’ll be empowered to make a real impact - on your career, your community, and the world around you.

How You’ll Make An Impact

• Provide support for Microsoft Windows operating systems across enterprise hardware and environments.
• Engineer, troubleshoot, and optimize endpoint hardware, software, device drivers, Group Policy configurations, and device management workflows.
• Administer and support Microsoft Modern Desktop solutions using Microsoft Intune and Mobile Device Management (MDM) technologies for secure endpoint provisioning and lifecycle management.
• Drive best practices for Microsoft Entra ID, Azure, Windows Autopilot, Autopatch, and Zero Touch deployment strategies.
• Support endpoint security, operating system hardening, compliance initiatives, and digital transformation programs.
• Develop and maintain technical documentation, standards, and procedures for endpoint management and support.
• Collaborate with information technology, security, and business stakeholders to improve device performance, automation, and user experience.
• Utilize PowerShell, Windows Subsystem for Linux (WSL), and command-line tools to automate administration and operational processes.

Required Qualifications

• Bachelor’s degree in Information Technology, a related field, or equivalent experience.
• Minimum of four years of hands-on experience supporting and managing endpoint devices and management platforms.
• Experience with Microsoft Entra ID, Microsoft Intune, Windows Autopilot, Microsoft Autopatch, and Active Directory.
• Experience managing Windows endpoints, deployment profiles, operating system hardening, policy implementation, and Zero Touch deployments.
• Hands-on experience administering, troubleshooting, and supporting Microsoft Windows 10/11 Enterprise environments.
• Understanding of Active Directory organizational units, Group Policy Objects, and device driver management.
• Working knowledge of cloud-based device management frameworks, endpoint security, compliance, and modern workplace concepts.
• Proficiency with PowerShell automation, Windows Subsystem for Linux, and command-line administration tools.
• Ability to document technical procedures and effectively communicate technical concepts to non-technical stakeholders.
• Demonstrated ability to resolve complex technical issues in distributed endpoint environments and work effectively in a team-oriented setting.

Preferred Qualifications

• Experience with device automation and integration in production or operations environments.
• Knowledge of Zero Trust architecture, microsegmentation, and automation frameworks.
• Knowledge of cloud computing, virtualization, and Internet of Things technologies.
• Experience with machine learning and artificial intelligence technologies.
• Understanding of NIST, CIS, ITIL, and ISO standards.
• Experience troubleshooting and supporting enterprise, third-party, and line-of-business applications.

Benefits

• Competitive salary with performance-based bonus plans
• 401(k) match + Age-Weighted Defined Contribution
• Comprehensive medical, dental & vision coverage
• Health Savings Account (HSA)
• Paid holidays, vacation, and parental leave
• Flexible work environment
• Learning and development opportunities
• Career and professional growth
• Inclusive culture and vibrant community engagement