Jobs · OTHR · California

Client Engagement Specialist

Sidley Austin LLP · San Francisco, CA · 1 wk ago
HybridOTHR$97k–$115k/yrFull-time
The Client Engagement Specialist is a key team member within the Marketing Department. The Specialist plans and manages a range of marketing activities for the office/region that elevate the profile of the Firm in the market, create opportunities for lawyers to connect and build relationships with clients and prospective clients, and support the business development objectives of the practices in the office/region. The role requires the development of strong and effective working relationships within the Marketing Department, as well as with other administrative departments and lawyers, to ensure the success of our regional marketing initiatives. Essential Duties And Responsibilities Develops, plans, leads, and executes Firm-sponsored programs for current and prospective clientsServing as the marketing lead for events and sponsorshipsCreating event plans and managing critical dates and timelinesDrafting and managing internal and external communications related to the program, including coordinating with the Digital Marketing team on postings to the Firm’s website and social media channelsCollaborating with other Client Engagement team members and relevant practice/industry BD and Marketing liaisons on event logistics, including invitations, strategic development of guest lists, speaker invitations and prep, handout materials, nametags, site management, visual presentations, and follow-upSupports the office/region’s client entertainment activities, including management of the Firm’s ticket assets and allocation systemCoordinates the production and distribution of various legal updates sent to clients, including formatting documents for print, web, and email, obtaining appropriate approvals from lawyers and colleagues, posting to the website and other databases, and creating post-distribution readership reportsHelps prepare and manage the office marketing budget; tracks and analyzes office/regional initiatives, evaluating the ROI of activities to recommend and plan future effortsSupports the maintenance of and engagement with the Firm’s CRM system in the office/region, and leverages the system to connect lawyers, clients, and other contacts Identifies, tracks, and secures relevant speaking and other credentialing opportunities for lawyers in the office/region; creates relevant materials to support those effortsAssists in the onboarding and integration of new lawyers and lateral partnersAssists in the development and execution of lawyer workshops on developing a professional biography and LinkedIn profileWorks on special projects as requested by the Client Engagement Manager and office leadership Required Education and/or Experience: A Bachelor’s degree from an accredited universityA minimum of five (5) years of professional marketing, business development, or other relevant experienceA minimum of two (2) years’ experience planning and leading events in a professional services environmentProficiency in Microsoft Office and OutlookExcellent writing and proofreading skills Preferred Strong understanding of social media platforms and digital marketingAdvanced knowledge of marketing databases and technologies to track, maintain, and disseminate content, such as Vuture, SalesForce, and InterActionSolid understanding of the competitive landscape in the local/regional market Other Skills And Abilities The following will also be required of the successful candidate: Strong organizational skillsStrong attention to detailGood judgmentStrong interpersonal communication skillsStrong analytical and problem solving skillsAble to work harmoniously and effectively with othersAble to preserve confidentiality and exercise discretionAble to work under pressureAble to manage multiple projects with competing deadlines and priorities The Target Salary Range For This Role Is $97,000 - $115,000 if located in California Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. To perform this job successfully, an individual must be able to perform the Duties and Responsibilities above satisfactorily and meet the requirements. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email sidleytalentacquisition@sidley.com (current employees should contact Human Resources). Sidley Austin LLP is an Equal Opportunity Employer.

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