Client Engagement Associate

About the role

FASTSIGNS of Springfield is hiring a motivated individual to support our team with sales, client communication, scheduling, and quality control in a creative, fast-paced environment. Perfect for recent grads or early-career professionals looking to grow in sales and customer experience.

Responsibilities

• Client Communication – Respond to inquiries, follow up on estimates, and coordinate order pickups.
• Scheduling – Assist with booking client meetings and follow-ups.
• Sales & Ops Support – Help with quoting, order tracking, and daily operations.
• Quality Control – Inspect materials and completed orders for accuracy.

Qualifications

• Strong communication and people skills
• Organized and detail-oriented
• Comfortable with phones, email, and scheduling tools
• A team player eager to learn the sign and graphics industry

Pay

$20.00 - $25.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development