Client Director, Commercial RE Tax Payment Solutions

Job Description

The Client Director is responsible for promoting and selling Cotality solutions and services, ensuring high customer satisfaction, and achieving sales goals within an assigned territory or industry vertical. This senior-level outside sales role targets medium to large businesses, building a pipeline, ensuring retention, and driving new growth for the business.

The role involves owning the full sales cycle to drive the sale of solutions and services to new and current clients, achieving assigned revenue objectives. The Client Director is responsible for researching and identifying new business opportunities, engaging prospective clients, and identifying relevant products, solutions, and services to meet customer needs. They will plan, prioritize, and execute discussions with clients, protecting and growing Cotality's relationship and scope of influence.

• Cultivate relationships with key decision-makers, approvers, and influencers, developing and executing sales strategies through a defined account plan.
• Develop a deep understanding of clients' business needs and align Cotality capabilities to identify solution opportunities, acting as a strategic advisor and partner to the client.
• Serve as the voice of the customer, sharing client perspectives, feedback, and insights with internal stakeholders across the enterprise.
• Provide accurate and timely sales activity reports, actively manage the pipeline via tools provided in SharePoint, CRM, and Excel, and manage follow-up with clients to ensure satisfaction with products and services.
• Ensure connectivity with Account Management and Client Services as needed.
• Experience and strong industry connections with lenders, bankers, REITs, or other investor firms, and/or the retail/franchise space.

Job Qualifications

• Bachelor's degree (or equivalent combination of education and experience) plus 7+ years of direct sales experience.
• Five years of experience in the mortgage industry or similar, preferably in a solutions sales role with a proven track record of facilitating, negotiating, and closing successful transactions for products and services in the commercial real estate industry.
• Ten (10) years of experience in commercial real estate in a senior-level client director role.
• Strong industry connections within commercial real estate: lending/banking, REIT or other investment, retail, and franchise.
• Demonstrated ability to acquire new customer relationships with a successful track record of achieving/exceeding individual sales targets.
• Experience in solution selling; strong influencing and negotiation skills; consultative and collaborative style; ability to develop and maintain effective relationships internally and externally.
• Strong analytical skills; independent decision-making capabilities coupled with the ability to analyze situations and provide practical recommendations.
• Sound judgment coupled with the ability to recognize and support the organization's preferences and priorities.
• Excellent written and verbal communication skills; effective listening skills; able to consolidate and succinctly translate and relay market/client feedback; able to present and discuss complex concepts to executive audiences.
• Strong organizational skills and planning abilities; able to effectively prioritize and manage through competing priorities; strong organizational agility.
• Strong business, financial, and technical acumen; deep competitive/market awareness.
• Professional demeanor.
• Able to travel up to 40%.

Pay

Annual Pay Range: 144,000 - 180,000 USD

Application

This opportunity is expected to remain posted through the date identified below, subject to business needs. 2026-07-17