Client Development Coordinator

Position Overview

We are seeking a detail-oriented and highly organized Client Development Coordinator to join our team. This role is essential in supporting our Client Development (CD) and Partnership team by managing proposals, contracts, scheduling, and logistics. You will serve as a key liaison between our CD and Partnership team, brokers, prospective clients, and our Client Success team to ensure seamless communication and execution.

Key Responsibilities

• Assist the Client Development and Partnership teams with drafting, reviewing, and tracking proposals and contracts.
• Cook up and schedule demos, webinars, and on-site client presentations.
• Order and manage swag, marketing materials, and giveaways for client meetings and events.
• Follow up with brokers, prospective clients, and partners regarding proposals and next steps.
• Provide timely updates and reminders to ensure the BD team stays on track with deliverables.
• Liaise with the Client Success team to support smooth client onboarding and implementation after a deal is secured.
• Maintain accurate records in the CRM system, ensuring all proposals, follow-ups, and client interactions are documented.
• Aid with administrative and organizational tasks as needed to support overall Client Development and Partnership operations.
• Aid with any other duties as assigned by Leadership.

Requirements

• 2+ years of experience in Client or partnership development coordination, sales support, or a similar administrative/operations role.
• Strong organizational and project management skills, with the ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills.
• Self-motivated, detail-oriented, and adaptable in a fully remote work environment.
• Ability to collaborate effectively across teams and manage relationships with external partners.
• Experience working in a fast-paced, service-oriented environment.
• Proficiency with Customer Relationship Management systems (i.e. HubSpot, Salesforce and Tableau), Google Workplace, Slack and minimal usage of Microsoft Office Suite.
• Bachelor's degree in business, health administration or related field is preferred or equivalent combination of education and experience.
• Would prefer candidates to have previous experience in the employee benefits or healthcare industry.

What We Offer

• Flexible remote work environment
• Paid Time Off (PTO) plus all federal holidays off
• Comprehensive benefits package with health, dental, vision insurance group term life, short term disability, long term disability and voluntary life plans. Numerous supplemental plans to assist employees.
• Paid maternity, paternity and adoption leave.
• Cancer Experts Now - supplemental plan
• 401(k) with matching contributions.
• Supportive and collaborative work environment.
• Opportunity to be part of a rapidly growing company dedicated to making a difference in the lives of families.

Travel

• Up to 10% travel per year for client meetings and engagements, both local and occasional out-of-town.

Benefits

• Comprehensive benefits package including health, dental, vision insurance, group term life, short term disability, long term disability, and voluntary life plans.
• Supplemental plans such as Cancer Experts Now.
• 401(k) with matching contributions.
• Paid time off (PTO) and all federal holidays off.
• Paid maternity, paternity, and adoption leave.
• Flexible remote work environment.

Pay Range

The pay range for this role is: 60,000 - 70,000 USD per year (Remote (United States))

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veterans status, or any other characteristic protected by law.