Client Care Liaison

About the role

Manage relationships with insurance payers and MLTC (Managed Long-Term Care) plans. Verify patient insurance eligibility, benefits, and coverage. Secure and track service authorizations for home care services. Resolve billing, claims, and reimbursement issues. Stay informed of payer policies and regulatory requirements. Collaborate with internal teams to ensure uninterrupted patient care. Monitor authorization and reimbursement activity for process improvements. Support community outreach and health plan marketing activities.

Qualifications

• High School or GED required
• Previous home health care or home care experience highly desirable
• Bi-Lingual English/Spanish a plus

Pay & schedule

$23.00 /hourly. Monday - Friday, 9:00am - 5:00pm.

Benefits

• Medical, dental and vision coverage
• Paid time off and paid holidays
• Professional development opportunities
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Wellness offers such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
• Programs to celebrate achievements, milestones and fellow employees
• Company store credit for your first AccentCare branded scrubs for patient-facing employees