Jobs · Finance · Pennsylvania

Client Care Center Banker

Fidelity Bank · Scranton, PA · 1 wk ago
FinanceFull-time

Job Description

We are seeking a Customer Care Center Banker to join our team and support customer sales and services. This role is designed for individuals who are passionate about providing excellent customer service, handling a variety of customer interactions, and supporting the sales process.

  • Answers incoming calls, chats and emails while providing clients with the best financial solution through a virtual and digital environment.

Qualifications

A Client Care Center Banker must have a high school diploma or equivalent and possess a minimum of 1 year of relevant experience in a customer service role.

Skills

  • Detail-oriented
  • Tech-savvy
  • Strong communication skills
  • Ability to build relationships with customers

Benefits

Fidelity Discount & Deposit Bank offers a competitive benefits package which includes:

  • Health insurance
  • Retirement plans
  • Flexible work schedule
  • Professional development opportunities

Pay

The salary range for this position is $20.00 - $25.00 per hour.

Schedule

This role is typically scheduled Monday through Friday from 8:00 AM to 4:30 PM.

About the Role

As a Customer Care Center Banker, you will play a crucial role in enhancing our client experience by providing exceptional service and support.

Requirements

To be considered for this role, candidates must have a high school diploma or equivalent and possess a minimum of 1 year of relevant experience in a customer service role.

Skills

  • Detail-oriented
  • Tech-savvy
  • Strong communication skills
  • Ability to build relationships with customers

Benefits

Fidelity Discount & Deposit Bank offers a competitive benefits package which includes:

  • Health insurance
  • Retirement plans
  • Flexible work schedule
  • Professional development opportunities

Pay

The salary range for this position is $20.00 - $25.00 per hour.

Schedule

This role is typically scheduled Monday through Friday from 8:00 AM to 4:30 PM.

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