Client Booking Specialist

Responsibilities

• Communicate with clients to understand their preferences and requirements
• Research available options and services
• Aid in accommodations, transportation, activities, and related arrangements
• Cook up booking requests and confirmations
• Review reservation information for accuracy
• Provide clients with relevant details and updates
• Aid in changes and special requests
• Maintain accurate client and booking documentation
• Follow up when additional information is required
• Communicate with service providers as necessary
• Provide ongoing client support throughout the process

Qualifications

• Strong verbal and written communication skills
• Excellent organization and attention to detail
• Customer-focused attitude
• Good online research abilities
• Comfortable using email and web-based systems
• Ability to manage multiple client requests
• Strong problem-solving and follow-up skills
• Previous booking, hospitality, customer service, or administrative experience is helpful but not required